Archive for the ‘Effectiveness Tips’ Category

Strengthening Your Communication Skills

Wednesday, January 13th, 2010

Ask, “How did you decide to do that?” rather than, “Why did you do that?” when a situation goes wrong. “Why” questions put people on the defensive and produce justifications rather than useful answers.

Tip of the Week - Determine Motivation

Wednesday, May 20th, 2009

Determine what motivates each person you deal with. It’s not the same for everyone.

A good question to ask on a one-on-one basis is:
“What is important for you in your work?”

The Benefits of Patting Yourself on the Back

Monday, April 6th, 2009

The pace of work often feels like an endless flood of tasks and interactions, with no time to pause to acknowledge completion of a thing, other than checking off an item on your to-do list as you move on to the next task. In fact, you probably go through most days without stopping to acknowledge achievement, whether by you or others.

These unacknowledged accomplishments in your busy day are actually opportunities to improve your mood and make better decisions.

A new study in the Journal of Consumer Research shows that positive moods can increase our ability to understand the big picture.

“A positive mood enhances efforts to attain future well-being, encourages broader and flexible thinking, and increases openness to information,” write the study’s authors Aparna A. Labroo (University of Chicago) and Vanessa M. Patrick (University of Georgia).

The researchers investigated the scientific basis for the simple practice of surrounding oneself with positive things. The first study presented identical statements to study participants. The statements in each set were preceded by either a smiley face or a frowny face.

“The results revealed that simply associating a smiley with a statement resulted in the statement being construed at a higher, more abstract level.”

In follow-up studies, the authors induced positive and negative moods by asking participants to describe either the happiest or unhappiest days in their lives. They then filled out three different questionnaires to determine the level of abstract versus concrete thinking. All three questionnaires showed that people in a good mood thought more abstractly.

The authors explain that being in a good mood allows people to step back emotionally. “The research demonstrates that by signaling that a situation is benign, a positive mood allows people to psychologically distance themselves from the situation,” the authors write.

“Those in a positive mood not only adopt higher-order future goals and work harder toward attaining them, but also reduce their efforts when goals are proximal or concrete,” they conclude.

How does this apply to our workday? When you finish a task, take 5-10 seconds to positively acknowledge completion (”Hooray! Good Work! Another order complete) – reach around and pat yourself on the back. If you’re a manager, seek out opportunities to acknowledge good work by your team members.

And take a moment at the end of the day to highlight three good things you accomplished during the day. Acknowledging your wins is one way you manage your mood into a more positive space.

Tip of the Week - Illustrate Your Point

Tuesday, February 17th, 2009

Use a metaphor or analogy to illustrate your point
when explaining a new or unfamiliar idea to your audience.

For example: the aerial view from a plane, at
cruising altitude, can be a metaphor for strategic thinking.

Tip of the Week - Determine Motivation

Monday, February 9th, 2009

Determine what motivates each person you deal with.
It’s not the same for everyone.

A good question to ask on a one-on-one basis is
“What is important for you in your work?”

Tip of the Week - Commit to Paper

Wednesday, January 7th, 2009

Commit to paper in detail what you want to achieve.

State it in the positive, as if you already have it.

Having a clear written description and picture brings
your goal closer to reality.